When the world shut down, TNT Pawn showed up

When the world shut down, TNT Pawn showed up. Like so many other businesses hit hard by the shutdowns due to Covid-19, TNT Pawn had to pivot to meet the customer’s needs, which have been greater than ever.

“We are more than pawnbrokers,” said Shandry Lozano, Director of Operations. “We know our customer’s by name, we know their families, their struggles, birthdays and milestones they face.”

The staff mobilized curbside pick-ups, offered shipping to anywhere in the country and encouraged customers to use its unique Mobile Pawn app to make payments or communicate with the store about payment plans.

“With the Mobile Pawn app, customers can shop, pay their loan balance and communicate directly with us,” she said. “We also can ship our merchandise across the country.”

The Mobile Pawn App connects each TNT Pawn Store in Phoenix and Las Vegas. This allows customers full access to all of the inventory no matter where they live.

“With the mobile app, our customers can text us questions, images of an item they would like to pawn and make payments wherever they may be,” she said.

Customers continue to line up to sell, buy or just gaze at the treasures that line the neat and well-organized shelves and cases at TNT Pawn on Sahara Avenue.

“We have limited the amount of customers in the store at one time to reduce exposure to our staff and customers, along with following all cleaning procedure's and CDC recommendations,” she said.

With the large amount of luxury items that rotate through the store paired with the highly trained staff, they are able to validate and authenticate the product, so you know the product is authentic.

“We carry jewelry pieces ranging from a few hundred dollars to a few thousand dollars, and popular brand names like Rolex, Tiffany & Co, Breitling and Michael Kors,” she said. “We also carry smart TVs, gaming systems, laptops and cellphones.”

The pawn shop currently has a $200k engagement ring on consignment. The diamonds have been verified by the Gemological Institute of America (GIA) total weight of 6.24 carats.

They are also highly involved with the community. TNT Pawn has engaged in many community outreach programs, including Make-A-Wish, Habitat for Humanity, and Goodie Two Shoes, to support local families and children across the Las Vegas Valley.

“We love our customers and our community that has done so much for us,” Lozano said. “We’ve all been through a lot this year and giving back is a big part of who we are as a company.”


This article was presented and sponsored by TNT Pawn. For more information, go to tntpawn.com.


Best Of News Sponsored Content

More News

Wynn Las Vegas rooms to get a $200M makeover
Wynn Las Vegas rooms to get a $200M makeover
in News

Wynn Resorts will spend $200 million to remodel rooms at Wynn Las Vegas, the company announced Monday.

The Strat casino now open 100 percent capacity
The Strat casino now open 100 percent capacity
in News

The Strat joins the growing number of Las Vegas Valley hotel-casinos to raise c...

$30M downtown Las Vegas project to add restaurants, office space
$30M downtown Las Vegas project to add restaurants, office space
in News

Construction is underway on a decades-old downtown Las Vegas building that is s...

Must Read Articles

$205K paid out for bad beat jackpot hit at Boulder Station
$205K paid out for bad beat jackpot hit at Boulder Station
in News

When four 7s “beat” four 8s on the poker table, you know a bad beat poker jackpot was just hit.

New family friendly tavern opens on Water Street
New family friendly tavern opens on Water Street

Jordan Camacho expects big things on Water Street. After witnessing the downtown revival firsthand, he believes the old-Henderson thoroughfare is on the verge of a similar renaissance.

$603K slots jackpot hits at Red Rock Casino
$603K slots jackpot hits at Red Rock Casino
in News

Now that’s how you celebrate an anniversary. As Red Rock Casino was set to mark its 15th anniversary on Sunday, an Arizona visitor won more than $600,000 on IGT’s Wheel of Fortune slots game Saturday night.

‘Bar Rescue’ descends on Cork & Thorn in all-Vegas season
‘Bar Rescue’ descends on Cork & Thorn in all-Vegas season
in News

The Cork & Thorn nightclub, wine bar and floral emporium has survived “Bar Rescue.” Venue owner Randi Garrett’s hideaway was given a thorough once-over by Jon Taffer and his crew from Wednesday through Saturday, and came away with a new lease.